Services
Telephone Answering Service
No time to stay in waiting by the phone?
...let Peach deliver a telephone answering service for your business needs.
The concept is pretty straight forward. We have a team of PA's that are available to answer your calls as and when you require.
All you need to do is divert your business number to your dedicated Peach number and our specialist technology allows your allocated professional PA to answer your call, on your behalf, with information you have provided us with. We then take the messages and relay the messages immediately by email, SMS, FAX, or telephone. We can even relay these to you in a combination of ways.
You will never miss a call again!
Let us provide an answer for your business.
Virtual Reception Service
If you are looking to employ a receptionist to answer your calls and put them through to the correct department or extension line, then you could save time, space and money by outsourcing this service to Peach Communications.
If you currently employ a receptionist, what do you do during lunches, holidays or absence? Use Peach Communications as a backup service when your receptionist is not available.
However you look at it, Peach Communications can offer you a service that is productive, flexible and above all, professional.
Let us provide an answer for your business.
Benefits:
If you would like to take advantage of Peach Communications you will benefit from the following:
- Personal Touch - All calls to be answered with your company greeting, stored within our system. This can be changed at any time by you.
- Never miss a call again - 19% of business is lost through missed calls.
- Free Voicemail - Free personalised Voicemail for out of hours calls.
- No extra office space needed - No need to seek an additional member of staff to answer your calls, we can handle these from our own office on your behalf, saving you space and money.
- Covers Holiday and Sickness - Peach can answer all your calls during the hours of 0830 and 1730, Monday to Friday. Any calls outside of these times will be answered by our voicemail service announced in your company name.
- Instant Notifications - Messages sent to you immediately by email and logged on to our secure interactive customer website.
- Time Saving - Key company details will be stored within our system to answer basic company queries on your behalf. (Emails, fax numbers etc)
- Productive Calls - All sales and nuisance calls will be filtered out and will NOT be charged
An answer for your business